Report a scam address
Some addresses on the explorer carry a red warning saying they have been reported. Those warnings get there because somebody told us. This page is how.
Reporting costs you nothing and it can save the next person their savings. If you were nearly caught, or actually caught, the report is the one useful thing left to do.
When to report
- An address a scam told you to send coins to
- The contract behind a token that appeared in your wallet unasked, with a site attached to it
- An address impersonating us, a validator, a support agent or a known project
- A contract that took more than it said it would when you approved it
You do not have to be certain, and you do not have to have lost anything. A report is information, not an accusation we act on blindly.
What to send
Open a ticket at support.l2protocol.com, set the type to Incident, and include as much of this as you have:
| What | Why it helps |
|---|---|
| The address | The one thing we cannot work without |
| Transaction hashes | Yours or anyone's. They show what actually happened |
| What happened, in order | Where you found it, what you were told, what you did |
| The site or message | The url, the group, the account name. A screenshot is fine |
| When | Roughly is fine |
Send screenshots as attachments rather than pasting text out of them. We need to see what you saw.
Never include your seed phrase, not even to explain how you were caught. There is nothing about a report that needs it. If you have already given it to somebody, say so plainly and move whatever is left out of that wallet first, before you write the ticket.
What happens next
We look at the address on the chain, which shows most of the story: where the coins went, how many people sent to it, whether the pattern matches other reports.
If it holds up, the address is flagged, and from then on everyone who opens it on the explorer sees a red warning with a short note about what it is. That warning stays on the page.
We come back to you on the ticket either way, including when we decide not to flag it, and why.
What a flag does and does not do
It warns people. Anyone who opens that address on the explorer sees it before they act.
It changes nothing on the chain. The address keeps working, keeps receiving and keeps sending. Nobody can freeze it, and nobody should tell you otherwise.
It does not get anything back. A confirmed transaction cannot be reversed by us, by a validator or by anyone. That is the same property that stops somebody reversing yours.
The absence of a flag means nothing either. Most bad addresses have never been reported, which is precisely why reporting matters.
If you have lost coins
Do these in order.
Move what is left, now. If your keys may be compromised, anything still in that wallet is on a clock. Create a new wallet and move the rest there before you do anything else. See Get a wallet.
Do not chase it. Nobody can recover it. Every single person who contacts you offering to get your coins back for a fee is running the second scam on the people caught by the first, and they find victims by watching for exactly the message you are about to post.
Report it here, so the address is flagged for the next person.
Report it to your local authorities if the amount matters to you. We are a documentation site and a chain, not a police force, but a transaction hash is real evidence and it does not disappear.
Reporting something that is not an address
Fake sites, cloned Telegram groups, accounts pretending to be us: same ticket, same detail. Official links lists everything that is genuinely ours, which is worth checking before you report and worth bookmarking afterwards.